Notts NHS App – Personal Health and Care Record

Access your Health and Care Record securely online

Forest Medical is pleased to offer our patients a new online service that gives you secure access to your Health and Care Record wherever you are and whenever you need it. It is designed to improve your patient experience and give you access to NHS services and information. It is a bit like online banking, but instead you can use it to manage your health.

All your data is stored securely.

This free service is provided in partnership with the NHS App and Patients Know Best (PKB). It is part of our promise and on-going commitment to give you more choice and control over your care.

Features you will be able to access in time as part of this service include:

● view GP letters and appointments
● see your GP Record, certain test results, details of any allergies and current or previous medications
● consultations virtually via a questionnaire, video, voice or secure messaging
● the ability to self-monitor, track symptoms and test results
● virtually access care plans to help manage your care safely at home
● a library of local information resources to help manage your condition(s)
● easily share your health data with family, carers or any health and care professionals anywhere if you choose. This can be important in emergencies.
● attach medical and fitness devices to pull information into your app without having to re-enter your information

Want to know more?

To find out more about your Notts NHS App – Personal Health and Care Record or to understand how your data is protected, click here to be redirected to the Notts NHS App website.

You may also like to read some Frequently Asked Questions.

Patients Know Best Privacy Notice

• Patients Know Best (PKB) is a system that provides you and the people supporting your care (if you choose to) with information about your health and care. It also means you can communicate securely with those involved in your care in any various NHS and social care settings. It is a personal health and care record which you can access on your computer, smartphone, tablet or any device that has an internet connection.
• In order to provide you with information about your care and support you by delivering the best possible service, the practice will share data with Patients Know Best in order for you to be able to access and view it. The data which is shared with Patients Know Best will be things like demographics (name, address, DoB and NHS number) as well as information such as medications and appointments, this allows you to view the key information about yourself and share (if you choose to) with others such as family, carers or other health professionals.
• The system operates for your benefit and is a patient-owned medical records and communication system, which enables you to allow others to discuss your health and treatment. This can include medical staff, friends, family and anyone with an email address involved in your health care, such as a social worker or carer. Your information will not be shared with people (i.e. family, carers) unless you have asked for it to be shared with them, and, will not be shared with health and care professionals involved in your care if you have chosen for it not to be.
• You can at any time change who has access to your records. This may have an impact on the services or care you receive, but the practice will be able to explain this in greater detail.
• Patients Know Best is covered by the Data Protection Act and operates within strict NHS security standards.

Inclusion Criteria
 Participant is willing and able to give informed consent for participation in the study;
 Participant is willing to comply with all trial procedures;
 Onset of symptoms of possible COVID-19 in the community (continuous cough and/or high temperature) within 7 days of inclusion;
 Patients aged ≥50-64 years with any of the following listed comorbidities:
 Known weakened immune system due to a serious illness or medication (e.g. chemotherapy);
 Known heart disease and/ or hypertension;
 Known asthma or lung disease;
 Known diabetes not treated with insulin;
 Known mild hepatic impairment;
 Known stroke or neurological problem;
OR
 Patients aged ≥65 with or without comorbidity

Exclusion Criteria
 Pregnancy;
 Breastfeeding;
 Known severe hepatic impairment;
 Known severe renal impairment;
 Known porphyria;
 Type 1 diabetes or insulin dependent Type 2 Diabetes mellitus ;
 Known G6PD deficiency;
 Known myasthenia gravis;
 Known severe psoriasis;
 Known severe neurological disorders (especially those with a history of epilepsy—may lower seizure threshold);
 Previous adverse reaction to, or currently taking, hydroxychloroquine;
 Patients taking the following drugs: penicillamine, amiodarone, ciclosporin, chloroquine
 Known retinal disease;
 Judgement of the recruiting clinician deems ineligible.

PARTICIPANTS INFORMATION LEAFLET

Please contact Nicola, the Practice Manager, if you believe you are eligible for this study

The following unwanted items have been to donated to Rosemary Street Health Centre and are available for our patients to borrow for however long they need them:

• Four wheel walker with perching seat
• Indoor assisted wheelchair with underlying commode facility
• Two wooden under the armpit crutches
• One metal elbow support crutch

We only ask that the items are returned in the same condition when no longer needed, in order to offer them to other patients.

If you presently have any unwanted aids please donate them ad I will update the list

Thank you

Nicola

Practice Manager

This year our team took part in our biggest fundraising event to date.

A group of us entered “It’s a Knockout Challenge” on 4th July at Loughborough.

In order to do so we needed to raise £700.00 for the Rainbows Hospice which provides an invaluable service for terminally ill children in our area.

And thanks to all our supporters generosity we raised a whopping £1046.70

We are amazed and grateful for all your support and would like to share a few memories of the day the Rosemary Street Rebels took on much more than we could chew but still had an amazing fun time:

No one can predict whether we will get severe weather this year but it is best to be prepared!

In the event of severe weather, the latest information about local services can be found at www.mansfield.gov.uk/severeweather

You will also find links to useful information from partner organisations.  From keeping your house warm, to protecting yourself from common ailments.  Find out how to stay healthy this winter at www.nhs.uk/staywell

Help is available to owners ad private renters with long term conditions that could worsen if they live in a cold property.

The Warm Hones on Prescription programme can provide advice (and grants for owner occupiers only) for those on low incomes who meet certain financial and health criteria.

For more details you can call the council’s Private Sector Housing Service on 01623 463212 or email adminpsh@mansfield.gov.uk

But what about those people with no home?

If you see someone who appears to be homeless please contact Framework Street Outreach 24 hour hotline on 0800 066 5356, to ensure they are offered the appropriate support.

You can volunteer at a winter shelter by emailing homelessenquiries@mansfield.gov.uk

There are lots of charities and groups already helping and if you would like to help or volunteer, or even donate food, clothing or money please also email homelessenquiries@mansfield.gov.uk or call 01623 463121

Many of you may have noticed that all staff at Forest Medical are looking very festive.  Rather than opting for the one “Christmas Jumper Day for Children in Need” we will be raising money with our festive outfits throughout the whole month.  Another Forest Medical fundraising initiative!

We are also doing very well with our Mansfield Homeless Shoe Box Appeal again this year.  Already we have over 30 parcels stacked up awaiting collection and I would like to thank our patients for their generosity and compassion once again.

The winter months are very hard for the homeless but it is also hard for vulnerable, isolated and frail people.  That is why we are opening our doors at Oak Tree Lane Surgery on Christmas Day and Boxing Day this year from 9am to 12pm and are inviting anyone that would normally spend the festive season alone, to join us for some company and cheer.

We will be providing hot and cold drinks, cakes, crackers and a game of Bingo.  Should anyone wish to donate prizes for our games or a small gift to pass on to our visitors it would be very much appreciated.

Oak Tree Lane Surgery strives to help members of the community that are most vulnerable which is why I am proud to announce that we have made great steps in becoming Dementia Friendly there.

Our Dementia Friendly signage and Dementia Friendly area was officially opened by the Oak Tree Lane District Cllr Vaughan Hopewell, Valentina Lazarevic promoting Join Dementia Research and Martin Wright representing the Health Scrutiny Committee Nottinghamshire on Thursday 22nd November 2018.  This was only made possible by the hard work and commitment of our Patient Participation Group members.

Patient Participation Groups are a way of getting a patients’ voice heard.  We discuss Research within the Practice; improvements that can be made around the buildings, improvements that can be made for patient access, content of the Forest Medical Newsletter, service development within our area and many more topics.

The minutes of our most recent meeting, information on the PPG Networking Event and the Winter Newsletter can be found here –

Minutes of PPG meeting of Forest Medical at RSHC on 08th Nov 2018

PPG Networking Event Flyer 11.12.18 Final Version

PPG Event Programme 11.12.18

ForestMedicalWinter2018issue31

Our Patient Particiation Group also raises money to purchase items based on real patient suggestions.

Recently, the PPG funds paid for bariatric waiting area chairs to enable more comfort for some of our patients.

A patient had explained to one of our Nursing staff that it was not possible to sit in the normal chairs when waiting as they were too low for the frail and elderly.

Hence our purchase was a direct result of us listening to the patient voice!!

So for now, unless you will be visiting me at Oak Tree Lane Surgery for a few festivities on Christmas Day, I would like to wish you all a…

Nicola Ryan

Practice Manager

Well the temperature has definitely dropped recently but what a wonderful summer we have enjoyed!!

Forest Medical has been actively raising money for charities throughout the year and recently raised nearly £400 for Action for Ann by providing a book and cake sale, a car boot day, and adhoc donations accepted within the Practices.

We endeavour to continue our support for Cancer Awareness, Jeans for Genes, Heart Failure, Dementia Research and numerous other charities throughout next year as we have done in 2018 and wish to thank you, our patients, for your ongoing  support.

MANSFIELD HOMELESS CHRISTMAS SHOEBOX APPEAL

Once again Rosemary Street Health Centre will be acting as a drop off point for the Mansfield Homeless Shoebox Appeal this winter.

It has proven to be extremely successful in previous years and we hope our kind and generous patients and staff will do the same again this year.

Every Christmas, homeless people not only have to deal with the fact that they are homeless as well as other issues, but also have to deal with the “happy” part of the year, sometimes alone.

Again, I am appealing to you to give a small gift and a bit of hope to a homeless person in Mansfield and surrounding areas.

I ask please that you decorate a shoebox for either a male or female (adults) and include items such as:

Gloves                                             Socks
Toothpaste / brush                        Deodorants
Razors                                             Shaving foam
Shower Gel                                    Shampoo
Sweets                                            Biscuits
Chocolate                                       Drink Sachets
Cup a soups                                    Pot Noodles
Magazine                                        anything else you can think of – no alcohol please

I also ask that you include a Christmas Card in each box.

Some homeless people have dogs therefore I also want to provide some doggy boxes for their pets this Christmas.  Here are some suggestions – any or all of the following:

• tinned/sachet food- this is a key ingredient which goes very quickly
• bowl
• fleece blanket (fleece stays warm even when wet, so fleece is much better than a knitted blanket or quilt)
• lead/collar/toys
• treats
• coat/waterproof
• vitamin tablets/drops
• dental treats
• poo bags
• flea treatment
• worming pills
• doggy toothbrush/ toothpaste

All the boxes will then be taken and given to the people (and dogs) that need them before Christmas Day.

Please Please get involved!!!!!!

PPG FUNDRAISING

As you are aware we are always open to suggestions and comments from our patients.  One such comment was regarding the waiting area seating arrangements at Rosemary Street Health Centre.  The chairs are comfortable for most able bodied younger generations, however it was pointed out to me that elderly, and less able bodied, find them to difficult to sit down onto them and stand up off them.

Our PPG have therefore agreed that the funds they have raised so far, plus the funds we envisage to raise throughout our winter raffle, will go towards the purchase of a Bariatric Chair for the waiting room at Rosemary Street Health Centre.  Oak Tree Lane Surgery has had such a chair for a few years now and I have seen how it benefits some of our patients.

Raffle tickets are now on sale and you will find PPG members and receptionist actively selling them at both sites.

At 50 pence per ticket, with the chance of winning some wonderful prizes, please dig out your loose change for such a good cause.

If you would like to know more about the Patient Participation Group (PPG) please email ppg_rshc@hotmail.co.uk

INFLUENZA VIRUS

Yes it is that time again and this year the Department of Health has put measures in place to ensure your flu vaccine works for you as an individual.  There are three different types of vaccines this year, one for age 65 and over; one for patients aged under 65 patients who are pregnant or have a long term chronic conditions; and one for our under 5’s.

You can call into any of our surgeries at any time if you are eligible for a flu vaccine and for our under 5’s we are again holding a Fluenz Day to make the experience less traumatic for them – See our poster here inviting all our little patients –

Poster – Fluenz Halloween

OUR PATIENTS

Forest Medical are not just interested in your Health and Well-Being, we are also interest in you and your interests.  If you would like to promote any kind of event that you think would be of interest to our other patients please contact me using the Contact Us form on this website.

For example, Jo Riley is actively involved in the CENTENARY OF THE GREAT WAR AMISTACE 1918 and is promoting the “Recruitment to Remembrance Event”

This event will take place at The Hive, Four Seasons (next to Thorntons) between 30th October and 11th November 10:30 – 16:30.

The theme of this event is based around the under age recruitment in our area.  In 1914 Sir Arthur Markham, the Liberal MP of that time, discovered that children as young as 13 were being recruited into the war against Germany, posing as young men.  There was no official military law stating a minimum age for recruitment until Sir Arthur Markham had this passed – from then the minimum age was set to 18 and proof of age had to be obtained.

Unfortunately by then there were many boys who had been recruited and had lost their lives.

This event provides evidence of those recruited enabling families members to come and reminisce or in fact gain information on relatives.  There will be a ribbon of remembrance and a chance to embrace what was a poignant part of Mansfield history.

WILL IT SNOW?

Snow brings with it many hazards for our vulnerable patients especially those with frailty.  Whether it snows, gets icy, or just extremely cold, I urge you to look out for your neighbours and ensure everyone is kept safe and warm this winter.

Stay safe and have a wonderful Christmas and New Year

Kind Regards

Nicola

Forest Medical are committed to supporting events that help to raise awareness and invest in making us all healthier and happier.

Recently you will have seen us all dressed in football shirts raising awareness and donating money to the Bobby Moore Foundation which invests in Bowel Cancer Research.  We raised £17.88 and every penny counts!

Look out for our upcoming events:

14^th – 20^th May – Skin Cancer Detection / Prevention raising money for Cancer Research

MELANOMA POSTER

28^th May – 1^st June – Dementia Awareness raising money for the Alzheimer’s Society

As a Dementia Champion I will be holding a Dementia Awareness Session at Rosemary Street Health Centre, please contact me if you would like to participate.

DEMENTIA AWARENESS SESSION POSTER

31^st May is World No Tobacco Day – could you do it?

SMOKING

7^th June is Wear it Beat it – wearing Red and donating to the British Heart Foundation

WEAR IT BEAT IT

11^th – 17^th June we are raising money for Diabetes UK

DIABETES

11^th – 17^th June is also Cervical Screening Awareness week

CERVICAL SCREENING

Happy New Year to all our Forest Medical patients

PRACTICE CHANGES

2017 has seen many changes with the unfortunate restriction in opening times at Oak Tree Lane Surgery caused by the loss of some of our very valued GPs.

However the future is getting brighter!!

We have managed to recruit Dr Stephanie Hill, 2 days per week; Dr Ben Wootton, 3 days per week; and January will see the return of Dr Jeffrey Ho for 3 days a week.

Whereby the increase in GPs will mean we can look at opening up more days at Oak Tree Lane, you will rarely see Dr Smith or Dr Park there as they remain the only Clinical Supervisors and must be sited where the Registrars are.

Dr Hill and Dr Ho will complete their Clinical Supervisor course by March so you will have much more variety in the Spring.

WIFI

We have recently been given the ability to use WIFI within each Practice and in 2018 this will be rolled out for use by our patients in our waiting rooms.

I am hoping that this will enable us to gain some real time patient feedback into the service we are providing you, and also help to gather health and social information that you may not necessarily feel is relevant to your consultation but assists us to look at what we offer in the Practices.

You will also, of course, be able to log straight into our web page and read my interesting and exciting blogs!!

PPG

As ever our Patient Participation Group has been working hard to enhance the services provided by Forest Medical.  Rosemary Street Health Centre is now well on its way to becoming the first Dementia Friendly Practice in this area.

You will find memorabilia donated by our PPG which assists reminiscence in patients with Dementia.  There is clear signage recommended by Dementia UK around the building and also a quiet area for patients to escape from a busy and noisy waiting room.

If you would like to know more about our move towards becoming more Dementia Friendly please contact Neil Hill who is the PPG lead for this:

ppg_rshc@hotmail.co.uk

Minutes PPG meeting of Forest Medical at RSHC on 9thNov

ForestMedicaWinter2017issue28

I would finally just like to wish you all a healthy happy 2018, and as ever I will be available to listen to any concerns, compliments and recommendations you have for our Practices.

Kind Regards

Nicola Ryan

Practice Manager